Privacy Policy For Our Water Restoration Company
Who We Are
Framingham Damage Fixers provides water damage restoration, cleanup, and property repair services throughout Framingham, Massachusetts.
This Privacy Policy explains how information collected through http://waterdamageframingham.com/ is used, stored, and protected when clients use our website or services in the area.
Information We Collect
We collect information that customers provide directly, such as contact details, property information, and project descriptions. We may also collect photos, documentation, and insurance details for restoration work.
Device data, browser type, and cookies may be used to understand website performance. Information from service partners, such as subcontractors or adjusters, may be added when needed to complete a project.
How We Use Information
Information is used to schedule services, prepare estimates, and complete projects safely and accurately. It also helps with billing, insurance documentation, quality control, and communication.
We may analyze website use to improve function and prevent fraud. Data may also be used to meet legal or safety requirements and to support customer service follow-ups after work is complete.
Cookies and Similar Technologies
Cookies help our website remember visitor preferences and improve speed and function. Some track general usage patterns.
You can clear or limit cookies in your browser settings. Without cookies, certain features may not work as intended. We do not use cookies for targeted advertising or to sell user data.
Sharing and Disclosure
We may share information with trusted service partners, subcontractors, or insurance representatives only as needed to complete a job. Data may also be shared with payment processors, safety inspectors, or when required by law.
We do not sell personal information. All shared parties are expected to handle data responsibly and protect it under relevant regulations.
Data Retention
We retain project and billing records for as long as required by law, tax rules, or safety standards. Retention time depends on document type and regulatory needs. Photos, invoices, and reports may be stored longer for warranty or insurance purposes.
When data is no longer needed, it is securely deleted or archived according to company policy.
Your Choices and Rights
You may request to review, correct, or delete personal information held by us, where permitted by law.
You can also limit certain data uses or manage cookies through your browser. Written privacy requests may be mailed to our office at 5 Edgell Rd ste 337, Framingham, MA 01701, United States.
Security
We use reasonable safeguards to protect personal information. Access is limited to authorized staff trained in data handling.
We use secure storage, password protection, and physical safety measures. While we take care to prevent unauthorized access, no online or offline system can guarantee complete security.
Children’s Privacy
Our services and http://waterdamageframingham.com/ are intended for adults and authorized property representatives.
We do not knowingly collect personal information from children under 16. If such information is found, it will be deleted promptly.
Data Transfers
In some cases, information may be processed by vendors located outside Framingham, MA. Framingham Damage Fixers uses reasonable technical and contractual measures to ensure that transferred data remains protected and processed lawfully.
Changes to This Policy
Framingham Damage Fixers may update this Privacy Policy as needed. Any updates will be posted on this page. Continued use of http://waterdamageframingham.com/ after updates means you accept the revised policy.
Contact Us
For questions or privacy requests, write to us at:
Framingham Damage Fixers
5 Edgell Rd ste 337
Framingham, MA 01701
United States